Customer Guide
Step by Step

Customer Guide

Everything you need to know about finding, hiring, and working with verified Australian tradies.

How It Works

Three simple steps to getting your project completed by the right professional.

01
Step 1

Tell us what you need

Answer a few quick questions about your project and upload photos to help tradies understand the scope.

02
Step 2

Get Multiple Quotes

Our platform alerts local verified tradies who will provide competitive quotes for your specific job.

03
Step 3

Hire the Best Professional

Compare profiles, reviews, and certifications to choose the best tradie for your peace of mind.

Australian-Owned

We strictly support businesses that are owned and operated right here in Australia.

Verified Credentials

Every professional has verified working rights and full trade qualifications.

Local Workforce

Supporting the local economy by ensuring businesses hire Australian workers.

Security Checks

Background and security checks conducted through trusted national partners.

Certified Process

Our 5-point certification ensures the absolute authenticity of every tradie.

Trusted Expertise

Reliable, highly skilled professionals vetted for quality craftsmanship.

High Ratings

Consistently high performance based on genuine local customer feedback.

On-Time Delivery

Reliability is key; our tradies value your time as much as their own.

Community First

We contribute to local development by keeping trades in Australian hands.

Generally, any work valued at $5000 or more requires a contract and a licensed tradie. Below $5000, it is not legally required but highly recommended for your protection.
It is your right to ask for proof of qualifications. All BlueTradie certified professionals have their qualifications verified for your peace of mind.
Typically, 10% for jobs under $20,000 or 5% for jobs over $20,000. For large projects, we recommend agreed stage payments.
Consumers have the legal right to withhold payment for unsatisfactory work until the issues are resolved to standard.
Withhold further payments, report the issue to ACCC or your state consumer affairs body, and notify BlueTradie immediately.

Ready to find your local expert?

Join thousands of Australians supporting local tradies and getting quality work done right.